Let’s say, for a given product, you have the same number of reviews, with the same overall rating as a competitor.
Did you know they might still be converting higher than you for that product, just because of the reviews app they use?
Review apps have a significant impact on how you collect and manage product reviews, on how reviews display on your site, and on how easy it is to make them display the way you want.
In this article, we’ve compared the 5 best review apps for Shopify according to their features, reviews from stores across a range of industries, and overall value for money.
Here’s how the rankings stacked up for this year.
Overview of Top-Rated Shopify Review Apps
Here are the best review apps for Shopify at a glance.
- Best for Managing Customer Feedback: Fera Product Reviews
- Best for SEO Optimization: Judge.me
- Best for User-Generated Content: Stamped.io
- Best for Visual Reviews: Loox Product Reviews & Photos
- Best for Dropshipping Businesses: Ali Reviews
As we explore these apps in the article below, you will see that each has unique features and capabilities.
To varying degrees, they help boost SEO, foster user-generated content, establish visual reviews, and promote the development of your brand.
Your challenge is to determine which does the best job with the features you most use in your store review process.
Here’s the lowdown on each app.
Contents
- 1 Overview of Top-Rated Shopify Review Apps
- 2 How To Choose The Best Shopify Review App For Your Business
- 3 Best Shopify Customer Review Apps: Final Thoughts
#1: Best For Managing Customer Feedback: Fera Product Reviews
Fera Product Reviews is an app that provides a smooth method for handling customer feedback. With its easy-to-use dashboard, you can:
- Handle, display, and improve your product and store reviews with ease
- Import, manage, and synchronize reviews from a variety of different platforms – Facebook, Google Reviews, and Trustpilot
- Use review verification, an automated email system, and customizable review widget styles. This will help you to build customer trust, drive conversions, and integrate review management.
Price
Free plan for up to 10 reviews per month. Plans from $7/mo to $69/mo depending on review volume.
Pros
- Easy-to-use feedback management
- Ability to import, manage, and sync reviews from a variety of platforms
- Auto-moderation feature for high-quality feedback
- Beautiful review widgets
- Intuitive dashboard
Cons
- Some users found the app too complicated
- Unable to import reviews from Aliexpress at the time of writing
- Free plan is too limited to be useful
Rating
- User Interface: 5/5
- Functionality: 5/5
- Customer Support: 5/5
- Overall: 5/5
#2: Best for SEO Optimization: Judge.me
Price
The free plan includes all the essentials. You can get by with only that. If you want more advanced features, it will cost $15 per month.
Pros
- SEO-friendly pages that can boost store and product ranking on Google
- Ability to import valuable Facebook reviews
- Unlimited reviews and user-generated content through the use of widgets
The big standout feature of Judge.me is in the SEO department. It is one of the leaders in the market for organic search optimization, and its features include:
- SEO-friendly pages: These can help boost store and product ranking on Google, with the added benefit of site reviews.
- Support for importing Facebook reviews.
- Fully customizable widgets: These can enhance conversion rates, display and showcase customer reviews, and promote reviews on social media. These widgets also work easily with Google for SEO benefits.
If you want your reviews to be seen by as many people as possible, this tool can enhance your visibility and empower customers with valuable insights. Judge.me is effective and very easy to integrate into your existing systems.
Cons
- Less control over reviews that other apps listed here
- No support for multiple languages
- Some shoppers don’t like that Judge.me gives store owners the ability to hide reviews. I’ll leave you to decide whether you care about that.
Rating
- SEO Optimization: 5/5
- User Interface: 4.5/5
- Functionality: 4.5/5
- Overall: 4.8/5
#3: Best for User-Generated Content: Stamped.io
Stamped.io is another standout product review app in the Shopify ecosystem. It ranked third on our list, having many of the same features as Judge.me and Fera, but at a slightly higher price.
Stamped.io has the following capabilities:
- Automated review requests
- Collection and moderation of reviews
- Review display on landing and product pages throughout your site
- Customization of review fields
- Social media sharing of reviews
Being able to integrate positive reviews into your site and use them to drive sales is vital in today’s marketplace. These features empower users to create a personal experience and provide high-quality customer reviews.
This app is unique in that it offers automated review requests powered by AI. These are able to help customers create reviews with visuals that will benefit your company and increase your sales.
The app also sends automatic review request emails to remind users to provide valuable feedback and also makes it easy to import external reviews.
Price
Plans start at $19/mo if billed annually, for up to 200 review requests per month.
Pros
- Automated review requests that are powered by AI
- Sharing reviews on social media channels
- Customizable review widgets
Cons
- Simply not as good a value as the two apps listed above (but still far better than most)
- Reports of customer service response times being a bit slow
- Some reports of the app slowing down websites
Rating
- User Interface: 4.5/5
- Functionality: 5/5
- Customer Support: 5/5
- Overall: 4.8/5
#4: Best For Visual Reviews: Loox Product Reviews & Photos
Loox Product Reviews & Photos make it quick and easy to begin engaging with social media opportunities. Among its many features are the following:
- Gathering authentic photo and video product reviews from actual customers
- Displaying reviews through the use of widgets without slowing down the functionality of your site
- Offering one-click referrals to reach new shoppers
- Setting up trustworthy post-purchase upsells to increase average order value
If you have been looking for a way to add a visual aspect to your reviews, Loox is an easy and affordable tool.
Price
Plans start at $9.99 per month, with a 14-day free trial available.
Pros
- Collect authentic photo and video product reviews from actual customers
- Fully customizable widgets for ease of use
- One-click referrals to reach new customers
Cons
- Some customers report difficulties getting specific features set up
- Not as good a value as the top two apps above, with prices rising fast, the more orders you get
Rating
- User Interface: 4.5/5
- Functionality: 5/5
- Customer Support: 5/5
- Overall: 4.8/5
#5: Best For Dropshipping Businesses: Ali Reviews
Ali Reviews is not just a review app for store owners that started out (or still are) selling on Ali Express. Any Shopify store can use it, and many prefer it over the other options on our list.
Why? AliExpress provides the following valuable features:
- A homepage reviews carousel that customers really enjoy. They are also known for increasing sales.
- The option to import photo reviews from AliExpress and Amazon. This offers a great deal of credibility and dynamism to the products on your site.
- Using the AI tools, you can identify and integrate top-notch reviews from AliExpress and Amazon.
- You can customize how the reviews display.
- You can automate review requests.
These features are some of the easiest ways to boost sales, elevate your business, and build trust with your customers. In short, this is a powerful tool for store owners who are running a dropshipping business.
Price
A free plan is available for up to 50 reviews per product. For $9.90 per month, you get up to 500 reviews per product, for $19.90 you get up to 1500, and for $49.90 you get 10,000.
Higher priced plans also come with various additional features. There is a 7-day free trial available.
Pros
- Easily import photo reviews from AliExpress and Amazon
- AI integration for finding the best reviews for your business
- More customization options than similarly priced alternatives
Cons
- Some reports of the app not always importing reviews correctly
- Not able to get rid of the ‘submit review with photos’ button, in case you do not want to allow customers to upload photos with their reviews
- Can’t remove the phrase “powered by ali reviews”
Rating
- User Interface: 4.5/5
- Functionality: 5/5
- Customer Support: 5/5
- Overall: 4.8/5
How To Choose The Best Shopify Review App For Your Business
When you are looking for the best Shopify review app for your business, you will want to take the time to evaluate some of the following factors: overall features, pricing, and alignment with your store’s needs.
Be on the lookout for features such as being able to collect and curate product reviews automatically, adding photo and video reviews, automatically displaying review scores in search results, and providing social proof.
Other valuable features include the ability to customize review requests, and offering various display options like star ratings and the ever-popular product carousels.
Obviously, the price of the review app is important. You will want to ensure that it fits your budget while also offering you all the tools you need. Some of these apps require more coding skills than others, so keep that in mind.
Finally, as with any app that you are integrating into your Shopify store, make sure that it is fully compatible. If not, you could end up slowing down your site and driving away your customers.
With all of these factors in mind, you will be able to choose the best review app that meets your unique business needs and brings in the most sales.
Best Shopify Customer Review Apps: Final Thoughts
Having a robust review system is more important than ever. Almost all consumers rely on review information to ensure they are making wise buying decisions.
With the right Shopify review app for your business, you can keep track of customer feedback, boost SEO, encourage content from consumers, create visual reviews, and help increase your dropshipping profits.
The available feature set of an app, the pricing, and the compatibility of the app with your store, will all help you determine the best review app for you.
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